ON-DEMAND LOCATION
Improve Your Service With Pinpoint Store Location and Call Routing
Today, customer service is at a premium and your marketing dollars are more precious than ever. So when consumers call or visit your Web site, it's critical that you give them rewarding experiences.
If you can't route them to your nearest location, or tell them which one best fits their needs, then you may lose them forever.
In the past, you've had to settle for locator solutions that use ZIP code or area code/exchange assignments. But these are too imprecise to ensure that customers get sent to the most appropriate location or agent.
With TARGUSinfo On-Demand Location® solutions, you can pinpoint a customer’s location within a radius of 105 feet, whether you’re routing callers or providing your locations.
With our data solutions, you can:
- Ensure you don't miss any sales opportunities, even if you have complex territory rules
- Improve customer service and loyalty by identifying the correct location every time, for faster, more convenient interactions
- Enhance your franchisee relations by protecting individual territories and eliminating location disputes
- Lower your operational costs and eliminate the headache of in-house locator database maintenance
Identify the Best Location Every Time
Thanks to our authoritative data and proprietary linking logic, no other company can match our ability to accurately identify inbound callers and link them to attributes — such as location, latitude and longitude — in real time. The result is exceptionally accurate call routing.
With On-Demand Location, you can use our proprietary mapping tools to define geographic service areas down to the street level, freeing you from ZIP code or area code constraints. It even takes into account geographical obstacles, such as lakes and wooded areas.
So, regardless of whether you want to identify the closest store, the most appropriate service center or prioritize where calls are directed, we'll deliver your customers where you want them — your bottom line.
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'TARGUSinfo was the only vendor that was able to effectively meet our needs. They provide unmatched accuracy, which has a major impact on our bottom line.' |
Press & Events
Come see us at:
Dallas, TX
September 1-2
Join us September 1 at 8:45am. Clayton LiaBraaten will be the keynote speaker, "Future Finds.”
www.thepaisleygroup.com
